Deaf Awareness Training

The training is provided by a variety of D/deaf and hearing professionals who have a wide range of background and experience which includes Social Worker with Deaf People, Sign Language Interpreter, Disability and Equality Trainer, NVQ Assessor D2/D3, Project Management and personal experiences of Deaf Culture and Language.

If Deaflink do not have the skills or expertise in house then the Deaflink staff endeavours at all times to employ appropriately qualified freelance specialist trainers from the D/deaf community.

Our training:

understanding deafness training

Understanding Deafness (2 hour - maximum 12 people)

This is an introductory session and will include a presentation of statistics, basic communication strategies and terminology to allow the participant to have a greater understanding of issues affecting D/deaf people.


training1Basic Awareness (3 hours - maximum 12 people)

An interactive session allowing participants to meet with D/deaf service users and have the opportunity to explore, attitudes to deafness, legislation, language and culture and communication tactics.


Deaf Awareness and Communication skills (1 day - maximum 12 communication trainingpeople)

This course will give you practical work and tips on how to communicate effectively.  There will be an introduction to British Sign Language and how to use equipment and technical aides.  There will be an opportunity for group work and role plays with D/deaf service users in order to develop practical skills and knowledge.

 Additional Training

  • Intermediate Awareness
  • Advanced Awareness
  • How and when to use an Interpreter
  • How to Communicate (Basic)

Courses can be adapted and developed to suit you and your organsation needs.

certificate clipartAll participants who attend a Deaflink course will receive a certificate of attendance.

Please contact us for the prices of these trainings.


We offer bespoke training courses,

call 0191 211 3594 for further information

Text Box: Basic Awareness
An interactive session allowing participants to meet with D/deaf service users and have the opportunity to explore, attitudes to deafness, legislation, language and culture and communication tactics. 
Text Box: Understanding Deafness
This is an introductory session and will include a presentation of statistics, basic communication strategies and terminology to allow the participant to have a greater understanding of issues affecting D/deaf people.
Text Box: Deaf Awareness and Communication skills
This course will give you practical work and tips on how to communicate effectively.  There will be an introduction to British Sign Language and how to use equipment and technical aides.  There will be an opportunity for group work and role plays with D/deaf service users in order to develop practical skills and knowledge.
Text Box: Price: £180
Maximum No of People: 12
Length of Session:  1 hour
Text Box: Price: £250
Maximum No of People: 12
Length of Session:  3 hours
Text Box: Price: £399
Maximum No of People: 12
Length of Session:  1 day

Useful links

 Newcastle City Council Social Care Direct - Adult social care services for deaf, hard of hearing, blind, partially sighted, deafblind people. Click here for more information.

If anyone Deaf or Hard-of-Hearing living in Newcastle is struggling they can arrange a needs assessment by contacting Social Care Direct on 0191 2788377 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. .

Once the assessment is complete, equipment can be offered free of charge and is not means tested.  Once equipment has been provided subsequent equipment would need to be self-funded. There is a website to support the identification of equipment and clients should visit www.myequipmentnewcastle.org.uk


Another Council Services can be found on this link http://www.deaflink.org.uk/important-services/city-council


See our Safeguarding Adults BSL/Subtitled videos for different types of abuse and how to report - Click here

Read our Blogs here

Upcoming events

Deaf Forum - Diabetes 30 September 2017 at 10:00am
Deaf Men's Health Forum 9 October 2017 at 1:30pm
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Deaflink North East is a Company Limited by Guarantee, registered in England and Wales; Company No. 7982375; charity number 1147237.