What? - NHS 111 is a service if you urgently need medical help or advice but it's not a life-threatening situation (you’re not dying).
How? - They have a BSL service. The BSL interpreter will call an NHS 111 adviser for you and you can communicate direct with the NHS 111 adviser via the interpreter.
You'll need a webcam, a modern computer, and a good broadband connection to use this service. Visit NHS 111 BSL interpreter service for more details, including an online user guide.
When? - Use 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For immediate life-threatening emergencies, continue to use 999.