Volunteer, Judith Daniel attended Freeman Road Hospital in November 2018 and identified several of the LOOP systems were not in good working order; this was reported through the appropriate channels.
Following a revisit to Freeman Road Hospital in January 2019, this situation has now been rectified.
All of the desks at the main outpatients are working along with both desks in the urology department.
At the initial visit the Loop was not switched on at the cardiology department, it now is and working effectively.
Further checks were also made in the Northern Centre for Cancer Care and with the exception of the reception desk on level 3, all are working well. There does however need to be a sign indication that a loop is available on level 2.
If you visit any of the Newcastle Hospitals and notice that the LOOP isn’t working please contact Louise Borrell either through this website or by emailing firstname.lastname@example.org